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- We will not release personally identifiable
information about you without your permission
(except as needed to provide to you the
products or services you have expressly
requested).
- Your order information is sent to us through
a "secure session" established with Secure
Socket Layer (SSL). This technology encrypts,
or scrambles, your account information before
it is sent to us (or the payment processor), protecting customer
data against unauthorized access.
- All order information you provide (such as name,
address, phone, e-mail and credit card number)
is never released to any third party unless required to complete your order.
- Orders placed online may be processed and billed
by an authorized dealer. A completed invoice
from the dealer/retailer will accompany your
shipment.
- Orders shipped to a U.S. address are sent via US Postal Service or United
Parcel Service (UPS) at our discretion.
- For orders shipped outside of the U.S., please email us for estimated shipping costs. Airmail postage will be estimated on checkout, but shipping costs will be adjusted if necessary.
- Estimated total shipping charges are indicated on the order
form, but additional charges may be incurred if
the shipping weight exceeds 10 pounds (or for
orders of more than 5 units), or on orders shipped
outside of the Continental U.S. We will notify
you by e-mail of any additional shipping charges
that may apply.
- Your order will usually be processed and shipped within
3-5 business days (excluding Dealer orders) unless
the item is backordered. You will receive an e-mail
confirmation of your order indicating estimated
delivery time if backordered.
- Inquires regarding your shipment status may be directed
to orders@judykits.com.
- If you are unsatisfied with your Judykits purchase
for any reason, you may return it within 30
days for a full refund (minus shipping charges).
However, you must first obtain a Return Authorization
by contacting us via mail, phone or e-mail.
- No returns will be accepted without a Return Authorization
number.
- If your purchase is damaged during shipment, please
notify the carrier or contact us at orders@judykits.com
within 48 hours and we will make arrangements
for replacement or refund
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